Privacy Policy

Introduction

Sabren Group LLC is devoted to maintaining the privacy and assurance of its customers’ health and personal data. This privacy policy defines how we collect, use, disclose, and protect your information by the Health Insurance Portability and Accountability Act (HIPAA) and the Confidentiality of Substance Use Disorder Patient Records Regulation (42 CFR Part 2).

Information Collection

We obtain specific medical data through those we serve or their physicians. This data may include health conditions, medical documents, and additional data necessary for top-notch care and support.

Use and Disclosure of Information

·       Treatment:

Your data is used to personalize and deliver the most effective medical care and support services. It could be disclosed to any other doctor on your care team with your permission.

·       Payment:

Details may be utilized to handle payments for services provided by insurance providers or other organizations in charge of your care.

·       Healthcare Operations:

We can utilize your information to improve the standard of our products and services, train employees, and conduct internal audits.

Client Rights

·       Access to Information:

Customers have a right to access and request copies of their medical records.

·       Amendments:

Clients may request that their information be corrected if any mistakes are discovered.

·       Restrictions:

Clients can seek restrictions on how their data is used or released. However, we are not compelled to consent to these restrictions unless they relate to disclosure to insurance companies for payments or healthcare operations purposes, and the information is entirely about a medical product or service that you have paid in full.

·       Confidential Communications:

You can seek communications via alternate channels or at alternative places.

Special Protections

Given the sensitivity of drug use problems and mental condition information, records relating to these treatments are subject to extra safeguards under 42 CFR Part 2. This data will only be provided with the client’s full consent unless expressly permitted by law.

Policy Updates

Sabren Group LLC retains the right to amend this privacy statement anytime. Changes will take effect immediately and be noted on the website and in new client agreements.

Complaints and Inquiries

Clients who have questions about their rights or believe their privacy has been infringed should contact our Privacy Officer at [contact information]. Concerns can also be submitted to the US Ministry of Human Services and Health.